Connecting Every Call to Better Safeguarding with Evonex and CPOMS
"Evonex was built to reduce the friction between school communication and the systems that support it. Integrating with CPOMS StudentSafe is a natural extension of that. When a call raises a concern, staff shouldn't have to choose between acting in the moment and keeping the record. Now they don't have to."
About our Partner
SCG Education is a dedicated education technology and communications provider helping schools, trusts, colleges and local authorities create safer, smarter and more connected learning environments.
Our listen-first approach is shaped by direct engagement with education settings, translating real-world safeguarding, communication and operational challenges into practical solutions. At the heart of our portfolio is Evonex, SCG’s award-winning, UK-built and supported cloud telephony platform for Education.
Evonex combines reliable day-to-day communications with education-specific capabilities including MIS integrations, classroom handsets, emergency alerts, lockdown and school-wide paging, call recording and reporting, and dedicated absence and welfare lines. Alongside telephony, SCG Education supports organisations with connectivity, managed IT, cyber security, web filtering and wider safeguarding technology, backed by specialist guidance and end-to-end delivery.
How it Works
The CPOMS integration connects safeguarding-related phone activity in Evonex directly with CPOMS StudentSafe. When staff make or receive a call through Evonex Connect, relevant pupil and parent or guardian information can be surfaced from the school’s MIS before, during, after a call and voicemail.
If the conversation raises a concern, the user selects the ‘CPOMS Incident’ button, chooses the pupil, records the details and submits the incident without leaving the Evonex app.
The safeguarding record is then sent to the pupil’s CPOMS chronology with relevant call information, including the date, time, call type and call history. This reduces duplicate entry and delayed reporting, helps staff record concerns while details are fresh, and gives safeguarding teams clearer context to identify repeated or missed contact and emerging patterns over time.
At a Glance
Industry:
- MIS Integration
- Pastoral/Wellbeing
- Cloud telephony and safeguarding communications
Quick Links
Featured Resources
Changing Reactive Safeguarding into Proactive Safeguarding
Three Months Free on Evonex Cloud Telephony
As a CPOMS customer exclusive, receive three months free on Evonex when moving to SCG Education's education-focused cloud telephony service.
Book a Personalised DemoOffer available to new Evonex customers only. Final commercial terms, qualifying contract length and campaign end date to be confirmed before publication.