Clearer Case Management at Pennine View School: A Specialist Setting

Pennine View School

Tracking safeguarding cases means we can lead on Early Help and referrals and make sure they are all in one place. All the information is there.

- Claire Quarmby, Early Help Lead

Complex Cases Needed Stronger Linking

Pennine View School had already centralised safeguarding records with CPOMS StudentSafe, giving staff a clear chronology of concerns. However, more complex SEMH cases meant staff were scrolling through multiple linked entries to follow a single thread. They needed more structured task management to track entries and interventions.

How CPOMS Strengthened Safeguarding Case Management

Introducing Cases and Forms alongside StudentSafe gave Pennine View a structured framework for safeguarding case management. Staff now progress Early Help referrals, ADHD pathway assessments and wider concerns within a single, contained case. Staff can:

  • Assign tasks with automated deadline reminders
  • Attach documents and evidence directly within each case
  • Build bespoke forms around Pennine View’s referral processes

Clearer Oversight and Reduced Risk of Missed Follow-Ups

Cases and Forms has strengthened safeguarding case management at Pennine View School, giving the safeguarding team a single, reliable process, with ownership, for tracking referrals from start to resolution. Case timelines are clearer, actions are easier to track, and documentation stays consolidated within each case, building a stronger audit trail and freeing up valuable staff time.

Pennine View School, a Moderate Learning Difficulties provision in Conisbrough, Doncaster, supporting approximately 159 pupils with social, emotional and mental health (SEMH) needs across Years 3 to 11.

  • Manually scrolling through linked case entries

  • Limited structured task management

  • Risk of missed follow-ups on referrals

  • Clear case ownership and oversight

  • Automated task tracking and reminders

  • Consolidated documentation within a single case

  • Reduced risk of missed follow-ups