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Viewing an Incident (Non Key User)

Viewing an incident

If you have been sent any alerts at all, you will also receive an email to your school email address (or the one which we have been given) to make you aware of the fact that you have been sent an alert by a member of staff in school.

The email will tell you who has created the alert and which category it comes under but no other information. It will then give you a link to the log in page for your CPOMS to view the content in full.

Once logged into the dashboard you will see your list of alerts.  They again will tell you which member of staff has alerted you, which student the alert is for, which category the incident falls under and finally when the incident alert was created.

If you click on the word Incident you will be taken directly to view the incident.

Once you have read and dealt with the incident, you can choose to ‘Add Action’ below the content, to add in the detail of any action you have taken, or what you would now like a colleague to follow up.

Once you have added your action you may mark the incident as read to acknowledge that you have seen the incident and understand the content.

N.B Please note as you do not have key access, once you have marked the incident as read, the alert will disappear from your alerts dashboard and you will not be able to read it again. Therefore if you are required to add any actions make sure to do this before you select the ‘mark as read’.