In this update we’ve made authentication even more secure and easy, added some handy new tools, and done lots of work behind the scenes to make your lives easier using CPOMS.

‘Blank screen’ mode

There’s never a bad time to make our users more security aware, particularly in light of recent national news. It has come to our attention that some users were using the blank screen feature to leave their device unattended for a period of time whilst CPOMS was still logged in. This has never been the intention of that feature but rather to hide information whilst somebody else was still in the room and you were still sat at the device. In order to remove that reliance, we have changed the way in which this feature will now work. The screen will now be obscured rather than opaque and we have also removed the need to re-enter a password which was giving a false sense of security to some. If you need to leave your machine unattended for however short a period of time, always log out of CPOMS or lock your computer.


New login design

We felt the previous page for inputting your login details was unnecessarily cluttered, so we’ve tidied it up a bit. If you’ve selected a school emblem in your Settings, it will display alongside the CPOMS logo.

Two-Factor Authentication for all

We’re passionate about security at Meritec; we wanted to extend the ability to use a Two-Factor Authentication (2FA) device to all CPOMS account holders. A Two-Factor Authentication device (a ‘key’) is still required for users to do anything but the basic logging of information on CPOMS, and adding a device doesn’t alter what that user can do or see in CPOMS.

CPOMS has been pushing 2FA as a more secure authentication model for the web from the start, and since then we’ve seen the rise of 2FA across the web and the further development of the technology. The latest innovation is something called Universal 2nd Factor (U2F), which you can now use with web accounts such as Dropbox, Facebook, and Google. In CPOMS 5.5 we’ve added support for these keys and made them our standard 2FA choice for all new CPOMS accounts. Currently, they will only work with Google Chrome, Opera, or Firefox (with a plugin), but we continue to support the existing keys and our CPOMS Authenticator app as alternative means for 2FA.

Improved category badges

To make the relationship between parent/subcategories clearer, we’ve tweaked how subcategories display. Subcategories now show with a tab on the left, indicating that it is a subcategory. Once you hover it, they expand to reveal the parent category badge.

Productivity features

‘Recently viewed’

To help you get back to something in CPOMS that you were recently looking at, we’ve added a dashboard section which lists your most recently viewed items in CPOMS, whether that’s an Incident, Action, Event, Document or Student.

‘Require action’

From customer feedback, we found that users were often adding actions to simply acknowledge that something had been done. In order to make this simpler, when adding an incident and alerting a member of staff, you can mark a checkbox to ‘require an action’ of that staff member. The alerted staff member then has the option to mark that alert as actioned to indicate that this has been done and that can be seen from the alert information on the incident as shown below.

We’ve also extended alerting and ‘Require action’ behaviour to any documents uploaded, either to the general Library, or to a student’s Document Vault.


‘Combined’ bodymap

On the student overview is now a ‘combined’ body map, showing, on one image, all the points from all incidents for the currently viewed student. The related incidents are shown on the right hand side, which when hovered, will highlight the related points on the bodymap for that incident and visa versa.


Other changes

  • Single Sign-On
    We’ll be contacting customers to trial our new Single Sign-On over the next couple of weeks. This allows users who access multiple schools’ systems to sign in once, and have access to all of the CPOMS systems that they have been authorised to view without having to sign in again or maintain multiple accounts and passwords.
  • Clear dashboard
    Occasionally, if a member of staff is absent for a period of time, for example, alerts can accumulate and you just want to be able to clear them off the dashboard. Users with admin access can now do this for other users from the Admin > Users section.
  • Link events to multiple students
    You’ve always been able to link planner events to students, but previously it only allowed you to link one student. Now you can link in any number of students by selecting their names using the type-ahead search.

We always welcome your feedback, so please let us know what you think using Contact Support option within your CPOMS.